bananaghst says:

hi there I very rarely post.

but, I needed some advice !

I was playing my Wii earlier today, and it was working fine, so i turned it off (well, standby?) and went to uni.

when I came home, the standby light was off.
nothing at all!

so i checked the cables and everything!
it's dead!

AND!

i spent $150+ on Virtual console games !

i'm calling nintendo tomorrow to order a replacement Wii, but, my question is

what will happen to the VC games? will I be able to get them back? or are they gone forever?


P.S. I only backed up all of my N64 games on my SD, just in case at least i'm sort of lucky in that respect

P.P.S. I'm taking my Wii over to a mates house, to see if its just my Power supply.

any help is appreciated !

thanks again!

EDIT **** problem solved! it WAS the power supply!

05/23/2007 Perth, Western Australia

telljoolz says:

I feel your pain. sorry no advice for you.

Maybe you had a power surge?

05/23/2007 Brisbane QLD

Bozley says:

Wouldn't they repair your Wii over replacing it if possible? Maybe you get the same Wii back and still have your VC games.

05/23/2007 Mornington, VIC

TheBeanBag says:

If it makes you feel any better Nintendo are the best when it comes to customer service.

05/23/2007 Ipswich, Queensland

MrWiiman says:

Dude I'm sorry but your VC games are GONE for GOOD

05/23/2007 USA

trinest says:

Nintendo dosn't care about repairing..trust me I delt with them 3 times for broken wiis.

05/23/2007 Tamworth, New South Wales, Australia

mywiisites says:

MrWiiman said: Dude I'm sorry but your VC games are GONE for GOOD

05/23/2007 geelong

hainaku says:

You all know that power surges are not covered by warranty right? If your equipment gets fried because of a power surge or lightning strike then the manufacturer isn't liable. Yet Nintendo still accommodates it's customers in these situations, and that is good in my books. Other manufacturers will go to great lengths to try and prove that the fault isn't covered by warranty.

Yes, no company is perfect when it comes to customer service, but Nintendo is always consistently good with it's customers.

05/23/2007 Freedom is not free, many have paid for it with their lives...

Mystikyl says:

hainaku said: You all know that power surges are not covered by warranty right? If your equipment gets fried because of a power surge or lightning strike then the manufacturer isn't liable. Yet Nintendo still accommodates it's customers in these situations, and that is good in my books. Other manufacturers will go to great lengths to try and prove that the fault isn't covered by warranty.

Yes, no company is perfect when it comes to customer service, but Nintendo is always consistently good with it's customers.

05/23/2007 Brissie, Qld

smashbro says:

lucky for him!

05/23/2007 your house.

bananaghst says:

thanks to everyone that replied!

I was pretty stressed out!
but, as soon as started working again, I backed up ALL of my VC games to my SD just in case

thanks again everyone

05/23/2007 Perth, Western Australia

Wii_Man876 says:

dammmmm. i thought it died..

05/23/2007 N.S.W

shiversul says:

if my wii got power surged and i got 400 bcuks i prob wouldnt buy one again sadly

05/23/2007 melbourne,victoria

smashbro says:

i would wait till some good games come out

05/23/2007 your house.

shiversul says:

yeh same and the price drops

05/23/2007 melbourne,victoria

SilentOne says:

someone should lock this thread problem solved it was just his power supply !

05/23/2007 2 Story House

headofwfc says:

glad its fixed

05/23/2007 Sydney

cmpa1970 says:

that's scarey dude.... i have my entire set up, wii included plugged into two $300 surge protector boards! they trim the bandwith continuously, are full of circuits, 8 plugs per board with individual circuits. top of the line. you proberbly had a power serge. serges can affect one item only. make sure you get something to protect your equipment. don't have to go all out like me....

05/23/2007 Sydney, NSW

sil says:

close call.
I hope if anyone else has a problem it has a similar ending.

05/23/2007 Melbourne, Victoria

trinest says:

sil said: close call.
I hope if anyone else has a problem it has a similar ending.

05/23/2007 Tamworth, New South Wales, Australia

klue says:

cmpa1970 said: ... you proberbly had a power serge. serges can affect one item only. ...

06/08/2007 Lakemba, NSW

JackAz says:

Damn power serges.

06/08/2007 Victoria

ricky says:  

Nintendo has an OK customer support. In terms of ringing them in for enquiries, they give good responses. But for warranty & repairs, they're pretty shoddy.

I'm speaking from experience, I had to send my launch model Japanese Navy Blue DS Lite for repair cause the touchscreen simply wouldn't calibrate anymore.

So then they charged me 100 bucks to 'replace the circuit board underneath' since it wasn't under warranty. I was like 'really? the whole circuit board?' but paid anyways.

Got it back, wasn't fixed. Imagine how pissed I was to shell out 100 bucks for nothing. Anyways then I sent it back and wrote a massive letter of complaint. They finally admitted that they should've replaced the touchscreen instead of the circuit board. Surely enough, it fixed the problem.

4 week turnaround and a lot of hassles. Plenty of room for improvement Nintendo!

Your always loyal supporter,
ricky

06/08/2007 Sydney

smashbro says:

but they dont happen very often

06/08/2007 your house.