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Social \ Help. My Computers Broken. :'(

Rubiks
Kudos: 1,386
Mates: 68
Rubiks says:
Help. My computer will not start up.
I need some computer savvy person to help please.
Here are some photos

Main Screen:


If I slect start in safe mode:


If I select safe mode with a network connection:


Start windows normally:




All of these run the following pictures. Then they flash a blue screen super fast and then it goes to the slection screen again.

Help. Do i have a virus?
Im not worried if my computer is broken i need my files

03/06/2008
Super Mario Galaxy
Sydney
rosswea
Kudos: 383
Mates: 28
rosswea says:
Select "Last Known Good Configuration"
should boot up ok, or try safe mode after that
03/06/2008
Mario Kart Wii
Melbourne, Victoria
Rubiks
Kudos: 1,386
Mates: 68
Rubiks says:

rosswea said: Select "Last Known Good Configuration"
should boot up ok, or try safe mode after that



sorry forgot to add that. Last know good configuration does the same thing as start normally. Then it flashes a blue screen with dfferent text, but is way way to fast to read.
03/06/2008
Super Mario Galaxy
Sydney
Azza123
Kudos: 11,129
Mates: 191
Azza123 says:
Has happened to me before, I think it was a virus. I ended up re-formatting.
03/06/2008
The Legend of Zelda: Twilight Princess
''Blades Will Bleed''
Rubiks
Kudos: 1,386
Mates: 68
Rubiks says:
any info on how you got rid of it, or how u re-formatted
03/06/2008
Super Mario Galaxy
Sydney
micheru
Kudos: 300
Mates: 10
micheru says:
re formatting would wipe all the files, so leave that as a last resort
03/06/2008
Super Smash Bros. Brawl
Queensland
Rubiks
Kudos: 1,386
Mates: 68
Rubiks says:
ty, I have last backed up on 29/4/08
03/06/2008
Super Mario Galaxy
Sydney
Cham-balam
Kudos: 15,585
Mates: 190
Cham-balam says:
Boot up from a live cd and copy the files to another disk so you don't lose them then re-format?
03/06/2008
Metroid Prime 3: Corruption
Behind You....
sjt333
Kudos: 13,863
Mates: 144
sjt333 says:
it looks like all the needed files for start up got deleted i should know i did that to my comp once
03/06/2008
Altered Beast
Forecast for tomorrow; a few sprinkles of genius with a chance of doom!
Arolli
Kudos: 558
Mates: 44
Arolli says:
Hard drive corruption. If formatting from a live cd doesn't work, you will have to buy a new drive.
www.ubuntu.com/ for a live cd of ubuntu linux for backing up data and reformatting the hard drive.
03/06/2008
Guitar Hero III
Canberra
Cham-balam
Kudos: 15,585
Mates: 190
Cham-balam says:

Arolli said: Hard drive corruption. If formatting from a live cd doesn't work, you will have to buy a new drive.

www.ubuntu.com/ for a live cd of ubuntu linux for backing up data and reformatting the hard drive.



YAY, I actually gave good advice

That linux live CD has saved my arse time and time agian.
03/06/2008
Metroid Prime 3: Corruption
Behind You....
DaleC
Kudos: 200
Mates: 10
DaleC says:
Read this: www.michaelstevenstech.com/
If you don't have a Windows CD, borrow a friends. And if not then just download Ubuntu Live CD like others had suggested. You could also try BartPE (here: www.nu2.nu/ saved me a few times.
03/06/2008
Super Smash Bros. Brawl
Jervois (Near Murray Bridge), South Australia
Rubiks
Kudos: 1,386
Mates: 68
Rubiks says:
Hi, yeah just got back.
Wow, thanks for your support. Another reason why I keep coming back to this website.
Ubuntu. Looks and sounds good. But how do I run it and how does it load if I cant get into my computer at all?
03/06/2008
Super Mario Galaxy
Sydney
Rus_A7
Kudos: 5,682
Mates: 123
Rus_A7 says:
Ubuntu starts loading before windows, its it's own operating system. Just put the disc in before your computer boots.
03/06/2008
Strong Bad's Cool Game For Attractive People
What ever makes Robtot suffer brings joy to our hearts
Cham-balam
Kudos: 15,585
Mates: 190
Cham-balam says:

Rus_A7 said: Ubuntu starts loading before windows, its it's own operating system. Just put the disc in before your computer boots.



And change boot device to CDROM from the Bios.
03/06/2008
Metroid Prime 3: Corruption
Behind You....
Rubiks
Kudos: 1,386
Mates: 68
Rubiks says:
So I put the disc in, then what.
Is that when I can backup?
Save all my stuff?
Then is my computer just buggered?
03/06/2008
Super Mario Galaxy
Sydney
BBking
Kudos: 1,065
Mates: 24
BBking says:
Have you still got your XP CD??

While BIOS is booting, press set-up (It is only displayed for a few seconds) and it'll either be F8, F12, Del or something line that. Change the boot drive to CD ROM (this way it doesn't have to be a live CD) and it should come up with XP set-up. Tell it to repair, get ya files back then use Linux or whatever OS you want and format ya HDD.
03/06/2008
Boom Blox
Sydney, NSW. Hills District
Cham-balam
Kudos: 15,585
Mates: 190
Cham-balam says:
In steps for ya man

1) Burn the Ubuntu CD to a disc
2) Go into your BIOS at boot up (the motherboard menu)
3) Go to "advanced" or something
4) change "first boot device" from "hard disk" to "cdrom" or something
5) Restart the computer with the disc in
6) It will load up another operating system from the disc
7) With another storage device (CD, USB, HDD) backup all the files you want
8) Re-install windows XP after formatting the HDD.
03/06/2008
Metroid Prime 3: Corruption
Behind You....
annirowe
Kudos: 5,523
Mates: 120
annirowe says:
We had this same discussion awhile ago... In fact I think it pops up every couple of months!

I think we can all happily say that your answer will not be found here. This issue has many different variants. It can either be Software or Hardware problems that cause this... Generally speaking I doubt its a missing file.. as it will error out. I personally have seen this issue and it was a hardware fault. I think the last time it showed up, we argued if it could have been a faulty USB for that particular person....

Just take it to a shop and get them to run a heap of tests... thats the best way if your not capable of doing them yourself.
03/06/2008
NBA Live 08
Mill Park, Victoria
MozQitO
Kudos: 1,198
Mates: 68
MozQitO says:
I'm almost 200% sure it's not a virus. my guess is corrupt boot files.

DO NOT FORMAT C: UNTIL YOU HAVE TRIED EVERYTHING. even with a backup, its a bi@#$ to set up again.

you have the exact same computer as me. and I had a similar problem. Once you fix it there is a box that u need to untick. Right click on my computer and hit properties. go to the advanced tab. under startup and recovery hit settings. and untick the box under the system failure that says automatically restart. this way when the blue screen pops up with the error message, you can read it and you at least know what your dealing with. UNFORTUNATLY that is a bit hard to do if your computer is not working. what i suggest is to boot from a "windows operating system disk" and go to recovery. and type chkdsk /r or type chkdsk /p and hit enter

this will repair any boot.ini problems that you might be having. Sometimes boot files can corrupt at a random time, i don't know why but it has happened to most of my computers at one time or another. you will not loose anyfiles by doing a chkdsk /r or /p.

post back if you are still having troubles. happy computing
03/06/2008
Guitar Hero III
Funkaay Town
annirowe
Kudos: 5,523
Mates: 120
annirowe says:

MozQitO said:

you have the exact same computer as me.



And you can tell that how? You can only see his screen!
03/06/2008
NBA Live 08
Mill Park, Victoria
MozQitO
Kudos: 1,198
Mates: 68
MozQitO says:

annirowe said:

MozQitO said:

you have the exact same computer as me.



And you can tell that how? You can only see his screen!



mmm, true. but im staring at the exact same thing. right now. and mine is a laptop. sorry for the assumption. i will try to be more concious of that.
03/06/2008
Guitar Hero III
Funkaay Town
iaculch
Kudos: 2,283
Mates: 41
iaculch says:  
This just happened to me!!! excact same things happening. I think I'm going to have to reformat. The only thing is, I don't think I have a XP CD.
04/06/2008
Super Smash Bros. Brawl
Sydney, Enfield
treblid
Kudos: 255
Mates: 10
treblid says:
boot up in safe mode, does it work?

If yes, from the task bar or desktop:

Right click on "My Computer"
Select "Properties" menu option
Click on the "Advanced" tab
Click the "Settings" button in the "Startup and Recovery"
Uncheck "Automatically restart"
Click the "Ok" button.

Reboot your PC and do that "Start Windows Option again"..

Chances are with patience your computer would hange with a blue screen. Ignore all the mumbo jumbo, and you should see a short English sentence that will tell you what the problem is. What does it say?
04/06/2008
Perth
 
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