Routine is hard for hospitality, you should tell in advance. If they change them then you should have a record of what you said earlier to some manager. It could be the managers, not disputing you there.
I've not had such a problem.
I've worked in a bar for 10 years now, time to get out a long while ago. I know how you feel with the bottle shop. It's hard sometimes going out around the city because people you have barred want a piece of you to.
A lot of the people realize it's my job to do such, some don't see it that way but often enough there will be someone there to watch my back if something does happen. Also the fact that my parents own the bar where I work, I even get blamed for her barring people so it's like double trouble.
18/12/2007
Resident Evil 4
Canberra